Privacy Policy

Who we are

Dot Café is a café and restaurant at Bamboo Food Court, Nile University of Nigeria, Abuja. This policy explains how we handle your information when you contact us, place an order, or chat with our WhatsApp assistant.

Information we collect

When you message us on WhatsApp or order from us, we may collect:

• Your WhatsApp phone number and profile name.
• The messages you send us and our replies.
• Order details — items, quantities, delivery location on campus, and any notes you provide.
• Information you choose to share, such as dietary needs or event / catering details.

How we use it

• To take and prepare your orders and arrange dine-in, pickup, or on-campus delivery.
• To answer your questions and provide customer support.
• To handle catering bookings and meal-plan enquiries.
• To improve our menu and service.

Messaging on WhatsApp

We communicate with you over WhatsApp, which is provided by Meta, so your messages are also subject to WhatsApp's own privacy terms. We use WhatsApp only to serve you — to take orders, answer questions, and send updates about your order.

Sharing

We do not sell your information. We share it only with our team and the service providers that help us operate (for example, messaging and order-management tools), and only as needed to serve you or as required by law.

Retention

We keep order and conversation records for as long as needed to run the café, meet our obligations, and support you. You can ask us to delete your information at any time.

Your choices

You can ask what information we hold about you, ask us to correct or delete it, or stop messaging us at any time. To make a request, contact us using the details below.

Contact us

Dot Café · Bamboo Food Court, Nile University of Nigeria, Abuja
WhatsApp / phone: +234 904 195 5031
Email: dotcafe24@gmail.com